This approach involves patient/public partners observing existing services in action, in order to provide their perspective on potential areas of improvement (that can in turn inform the research priority-setting and research question). Patient/public partners may interview current patients about their experiences, as well as healthcare professionals, and use this to help inform decisions around the research priority and question.
Consider this method:
- When a better understanding of the patient/public perspective of existing services can help inform decisions around research priorities and questions.
- When trying to engage voices traditionally less heard in health research.
Note: Patient/public partners of varying abilities may choose to engage in ways they prefer or feel most comfortable for this method.