Privacy Policy
The George & Fay Yee Centre for Healthcare Innovation (“CHI”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit and interact with our website, chimb.ca. This Privacy Policy explains what information we collect, how we use and disclose it, and the choices available to you. CHI follows principles consistent with provincial privacy legislation, including The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA), as well as University of Manitoba and Shared Health-related privacy practices.
1. Scope
This Privacy Policy applies to information collected through the chimb.ca website and associated online services, including analytics, event registration, and newsletter subscriptions. It does not apply to information collected offline or through third-party platforms not controlled by CHI.
2. Information we collect
2.1 Personal information you provide
We collect personal information that you voluntarily submit through forms or interactive features on our site, including:
- Event registration information (name, email, organization, payment details processed through third-party payment providers)
- Newsletter subscription information (name, email; managed through Mailchimp)
- Contact forms or inquiries
- Any other information you choose to provide
CHI does not sell or rent personal information to third parties.
2.2 Payment information
For events requiring online payment, we use Bambora and Worldline to securely process transactions.
- Payment card information is not stored on CHI servers.
- Data entered during payment is handled according to the security and privacy standards of the payment provider (e.g., PCI DSS compliance).
Please consult Bambora and Worldline’s respective privacy policies for more details.
2.3 Automatically Collected Information
When you visit chimb.ca, certain technical information may be automatically collected, including:
- IP address
- Browser type and version
- Device type
- Referring website
- Pages visited and time spent on the site
- General geographic region (not precise location)
This information is collected for statistical purposes, website optimization, security, and service improvement.
3. Use of Google Analytics
CHI uses Google Analytics to analyze usage trends and improve website functionality. Google Analytics uses cookies to collect aggregate data on:
- User sessions
- Page views
- Traffic sources
- User behavior patterns
Google may process this information on servers outside of Canada. You may opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
4. Use of Cookies
Our website uses cookies to:
- Enable site functionality
- Understand user engagement
- Support analytics
- Facilitate secure payment sessions for event registration
You may modify your browser settings to refuse cookies; however, some website features may not function properly as a result.
5. Use of Mailchimp
If you choose to subscribe to the CHI newsletter, your subscription information is stored and managed through Mailchimp, a third-party email marketing platform.
- Mailchimp may store data on servers outside of Canada.
- CHI uses subscriber information solely for sending updates, event notices, and communications related to CHI programming.
Subscribers may unsubscribe at any time using the link provided in every email.
6. How We Use Personal Information
CHI uses personal information to:
- Register participants for events
- Process payments securely
- Provide newsletters and updates (with consent)
- Respond to inquiries
- Manage website performance and security
- Conduct internal reporting and service improvement
- Meet legal, regulatory, or University policy obligations
CHI does not use personal information for automated decision-making or profiling.
7. Disclosure of Information
We may disclose personal information:
- To third-party service providers (e.g., Google Analytics, Bambora, Worldline, Mailchimp) strictly for service delivery
- To University of Manitoba or Shared Health units supporting administrative or technical functions
- When required by law, regulation, or valid legal process
- When necessary to protect the security or integrity of our systems
We do not share personal information with advertisers or external marketers.
8. Data Security
CHI takes reasonable administrative, technical, and physical safeguards to protect personal information under its control.
However, data transmitted over the internet can never be guaranteed fully secure, and users do so at their own risk.
9. Data Retention
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legislation, University policy, or financial/audit requirements.
10. Your Rights
Individuals have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Withdraw consent for newsletter communication
Requests may be subject to verification requirements.
11. External Links
Our website may contain links to external sites not operated by CHI, the University of Manitoba or Shared Health.
We are not responsible for the privacy practices of these sites and encourage users to review their policies.
12. Updates to this Policy
CHI may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site implies acceptance of the revised policy.
13. Contact Information
For questions or concerns about this Privacy Policy or CHI’s handling of personal information, please contact: