Grand Round: Capturing the Patient Voice: Using Patient-Reported Outcomes to Enhance Patient-Centred Care

Grand Round: Capturing the Patient Voice: Using Patient-Reported Outcomes to Enhance Patient-Centred Care


October 30, 2019 - 12:00 - 14:00
Team: Events, Training & News
Posted on September 20, 2019

Grand Round: Capturing the Patient Voice: Using Patient-Reported Outcomes to Enhance Patient-Centred Care

Team: Events, Training & News

October 30, 2019 - 12:00 - 14:00



Capturing the Patient Voice: Using Patient-Reported Outcomes to Enhance Patient-Centred Care

October 30, 2019
12:00 pm - 2:00 pm
Frederic Gaspard Theatre (Theatre A), Basic Medical Sciences Building, 
University of Manitoba, 745 Bannatyne Ave.

Video recording and slide deck are available below.

Patient-reported outcome measures (PROMs) are tools for capturing the patients’ perspective on their own outcomes of care. They provide information for improving both quality of care and for assessing value in our healthcare system. 

Hosted by the George and Fay Yee Centre for Healthcare Innovation (CHI), this special two-hour forum will:

  1. Explore approaches to implementing a province-wide PROMs program.

  2. Explore uses of patient-reported outcome and experience data.

  3. Discuss the challenges and opportunities for researchers, clinicians, patients, and decision-makers. 


Dr. Brock Wright, BSc., MD. FRCPC, MBA
Chief Executive Officer, Shared Health

Dr. Brock Wright is the CEO of Shared Health Manitoba where his work focuses, in part, on improving clinical services across the province through the development and implementation of a provincial clinical and preventative services plan. Together, with clinical experts and health leaders, he is committed to providing efficient, coordinated, and high-quality health services to all Manitobans. As the Executive Sponsor, he provides vision and leadership toward the development of a provincial strategy for the collection, reporting, and use of patient-reported outcome measures (PROMs) to ensure continuous quality improvement and patient-centred care in Manitoba.


Dr. Eric Bohm, B.Eng., MD. MSc., FRCSC
Professor, Department of Surgery, University of Manitoba
Director, Health Systems Performance, CHI

Dr. Eric Bohm is an orthopaedic surgeon and professor of surgery at the University of Manitoba as well as Director of the Health Systems Performance platform at CHI. He has provincial responsibilities for hip and knee central intake, orthopaedic standards and quality, and the provincial joint replacement registry where PROMs are used as part of facilitated feedback to surgeons to improve quality of care and patient satisfaction.  In his role as co-chair of the Canadian Joint Replacement Registry he worked closely with the Canadian Institute of Health Information (CIHI) to develop national standards, data collection guidelines and recommendations for a national, standardized approach to PROMs collection. He is chair of the International Society of Arthroplasty Registries PROMs Working Group.

Mr. Hani Al-Ubeady 
Project Manager, Immigration Partnership Winnipeg

Mr. Hani Al-Ubeady is a Project Manager with Immigration Partnership Winnipeg with a focus on community engagement and a member of CHI’s Patient and Public Engagement Collaborative Partnership. He has worked in the community for close to 20 years supporting ethno-cultural groups and is working toward creating relationships between indigenous and newcomer communities. Mr. Al-Ubeady has first-hand experience with cross cultural communication and how ineffective communication can affect patient outcomes. His input focuses on trust and safety in a doctor-patient relationships and how they influence patient satisfaction and perceived quality of health care services.

Dr. Lisa Lix, PhD. P. Stat 
Professor, Department of Community Health Sciences, University of Manitoba
Director, Data Science, CHI

Dr. Lisa Lix is a Professor in the Department of Community Health Sciences at the University of Manitoba, Tier I Canada Research Chair in Methods for Electronic Health Data Quality, Director of the Data Science platform at CHI, and Senior Scientist at the Manitoba Centre for Health Policy. She has led a research team on methods for the analysis of longitudinal quality of life data; work involving in-depth analyses of provincial and national real-world data. The team has not only developed new methods, but has worked with physicians, patients, and decision-makers to develop videos and software tools to promote the importance of sound statistical analyses for accurate decisions about PROMs.

Ms. Jeanette Edwards, MHA
Strategic Lead, Community Health, Quality and Learning, Shared Health

Ms. Jeanette Edwards is the Strategic Lead for Community Health, Quality and Learning for Shared Health Manitoba and is the Project Lead for the Quality, Patient Safety Working Group. She has led the development of a Manitoba Quality and Learning Framework (MQLF) which will shape the overall provincial quality strategy across all service delivery organizations. Patient-reported outcome measures (PROMs) provide additional tools to help measure the dimensions of quality within the MQLF. Ms. Edwards is a member of the Provincial PROMs Advisory Committee.


Dr. Ryan Zarychanski, MD, MSc., FRCPC
Associate Professor, Departments of Internal Medicine and Community Health Sciences,
University of Manitoba
Hematologist, Department of Medical Oncology and Hematology, CancerCare Manitoba
Lyonel G Israels Research Professor of Hematology, University of Manitoba

Dr. Ryan Zarychanski is a Hematologist, Critical Care physician, and Clinician-Scientist at the University of Manitoba and CancerCare Manitoba. He is an established investigator with a track-record of designing and conducting large innovative and pragmatic clinical trials. To transform how data is used in clinical practice and in research, Dr. Zarychanski is leading a provincial effort and collaborative team to create an integrated real-time clinical data platform in the Province of Manitoba. As part of this process, he and colleagues are conducting several innovative clinical trials in perioperative medicine, nephrology, and oncology. Within these trials there exists opportunity to test the feasibility of a provincial approach to the collection, analysis, reporting and use of PROMs.

Dr. Randy Fransoo, PhD.
Senior Research Scientist, Manitoba Centre for Health Policy,
Client Affairs Manager, Manitoba and Nunavut, Canadian Institute for Health Information

Dr. Randy Fransoo is a Senior Research Scientist at the Manitoba Centre for Health Policy where he has conducted health services research studies on a variety of topics over many years, including numerous projects done in conjunction with clinical partners. He is the Canadian Institute for Health Information’s (CIHI) Manager of Client Affairs for Manitoba and Nunavut. CIHI is leading efforts to develop a standardized approach to collecting and reporting patient-reported outcome data in Canada. As a member of the Provincial PROMs Advisory Committee, Dr. Fransoo brings important linkages between provincial and national work and will ensure that a provincial strategy builds on and supports national efforts.

CHI rounds are accredited under The Royal College of Physicians and Surgeons of Canada.


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